Frequently asked questions
Here we answer questions that have often come up in communication with potential and existing customers. We hope these will help you better understand the benefits and limitations of SizeSense. And of course, if the answer to your question is not already here, don’t hesitate to ask it, using the live chat on the website or through your SizeSense backoffice, on your Shopify store. We are here for you.
Can I use SizeSense with an old Shopify 1.0 theme?
Yes, but it will require some manual configuration. We have created SizeSense for Shopify 2.0, where you can add the size recommendation and the size guide buttons, as blocks, wherever you want in your product page, using the theme editor. Shopify 1.0 themes cannot be easily modified using blocks, but rather you have to add a code snipet with the buttons and then call that snipet from the relevant section (page template) of your theme.
When you install SizeSense, if it turns our you use an old theme (and for whatever reason you are not willing to move a newer and better Shopify 2.0 theme, you can contact us to send you a snippet suitable for you, together with the detailed instructions where to place it. We can even help you do it in real time, through our support chat.
What kind of clothes can SizeSense work with?
For now, SizeSense can give recommendations for women’s apparel items, such as…
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