Privacy Policy - Size Sense

This document describes how SizeSense (“we”, “us”, “the company”,” the application”, “the plugin” “the website”) approaches the User’s personal data, how we collect it, process it, store it, and in rare and strictly controlled cases, share it with third parties, as necessary for our operation.
We provide information and automated clothing size recommendation services. These services rely on various types of information that are processed by our algorithms so that we can provide you with the most accurate recommendation. Below is a description of this data, how it is used, and what rights you as a User have to dispose of it.

1. Collection of Personal Data

Your personal data is the basis of the service we provide. We collect your data when you visit our website or use the size recommendation web application (installed on the Shopify store of a merchant subscribed to our services). By using the site and web application, you consent to us collecting, processing and storing your data.
As a legal entity operating in the territory of the European Union, you have all the rights arising from European regulations, including to request that your data be deleted, with the corresponding consequences arising from this for the service we provide to you. You can use the contact information at the bottom of the document for this purpose.

2. Types Data Collected

a. Information sent to us by our Business Clients
Our business clients are fashion e-commerce stores, operating on the Shopify platform. They use an integration into our size recommendation plug-in (web app), which is the interface between you as a user, and us as a data collector, processor and custodian. Here is a list of information that we collect, process and store, that is received through that integration:
· Information about the products you purchase, including but not limited to the date and time, size, price, and description (title, fabric, pattern, fit, images) of the products you purchased.
· a unique identifier for the business client’s website. This identifier alone does not reveal your personal identity but allows our service to save information related to products you have purchased and/or returned, so we can provide personalized size and fit recommendations.
b. Information collected by us
When you visit our website, or the website of any e-commerce site with an installed SizeSense plugin, or otherwise integrated with our API, we collect information on how our Service is accessed and used (“Usage Data”). This Usage Data may include, but is not limited to, the following information:
· IP Address of the device you are using: this is necessary to identify which language and preferred unit system of our Service to show to you
· Browser details
· Date and time of access
· Name and URL of retrieved assets from our servers
· Website from which the access originated (when an integration is used)
· Your device’s operating system
· Actions you take during your visit (page visits, items clicked, time spent, etc.)
c. Information provided by you
Regardless if you use our size recommendation services as a guest (without creating an account) or as a registered user, we require some mandatory pieces of information about your body, so that our algorithms can make the necessary calculations and provide you with an accurate recommendation. Such body measurements information may be:
· Age
· Bust size
· Waist size
· Hips size
· Height
· Arm’s length
· Fit preference
If you choose to create an account, we will also request that you provide some personally identifiable information, that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
· A name
· An e-mail address
If you choose to use a social registration/login (such as Facebook connect or Login with Google), we will only use the name and email information from those accounts to set up you SizeSense account.

3. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
“Cookies” are data files that are placed on your device or computer and usually include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
We store some of the information you provide (for example your body shape and size data) in a cookie on your browser, so that we can offer better experience for continuous usage
We may also use cookies from third party providers for analytical purposes. For example, platforms like Google analytics, which allow us to better understand how you interact with us and provide better experience in the future. Such information shared with third parties is contractually limited to our own usage and cannot be used for anything else but improving our own services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some of our Services, or it will make them less seamless.

4. Shop Data collected

If you are a business client (your Shopify based e-commerce store is integrated with our API, and you are using our platform’s backoffice and dashboard), this is the type of information that you agree for our plugin to collect and process, so that we can provide the size recommendation services to your customers:
· Business info (Your shop’s name and contact e-mail, owner name, time zone, locale)
· Product description data (title, category, brand, description, color, etc.)
· Product sizing data (bust size, waist size, hips size
· Product technical data (fit type, fabric type, fabric elasticity)
· Limited sales data – for products sold using the recommendation engine (price, size designation, date and time of the sale)
· Billing information (your legal entity, tax number, etc.)
These pieces of data are critical to our ability to provide the service.

5. Use of Data

We use the collected data for one or more of the following purposes:
· To provide size and fit recommendations based on your Fit Data and the shop’s product data.
· To provide statistically aggregated business insights to shops (for example what kind of apparel is more sought after, or what body types are not catered to enough)
· Communicate with you regarding changes to our Service or to provide support
· Optimize or improve the app
· Provide you with information or advertising relating to our products or services.
· To test and monitor the usage of the Service
· To detect, prevent and address technical issues
· To investigate, report and contact in the event of an incident or accident of security

6. Transfer Of Data

Your information, including Personal Data, may be transferred to and maintained in a data-center located outside of your city, state, or country.
Our servers are located in Europe, operated under a Google Cloud Project. That means we have to transfer your data, including Personal Data, Fit Data and product data, to our servers in Europe, in order to process it, and make a size recommendation.
We take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of your Personal Data will occur unlawfully. We will never provide your data for advertising purposes to third parties, and we only provide business insights, based on data (including yours) where that data has been completely anonymized and aggregated, so that no user-specific data is distinguishable.

7. Data Retention

We will store your personal information only for as long as it is necessary to provide you with the services requested by you, as long as needed for a legitimate purpose or for as long as required by applicable law.

8. Disclosure Of Data

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

9. Your rights

In general, you have the following rights:
· You have the right to request access to and rectification or erasure of your personal data.
· You also have the right to object to the processing of your personal data and have the processing of your personal data restricted.
· In particular, you have an unconditional right to object to the processing of your personal data for direct marketing purposes.
· If processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdraw your consent.
· You have the right to receive your personal information in a structured, commonly used and machine-readable format (data portability).
· Link or unlink your SizeSense account from other services (like Facebook or Google).
There may be conditions or limitations on these rights, depending on the type of data and the state of its existence in our servers at the time you request an execution of a certain right. Keep in mind most of these actions will require a manual intervention by our technical team, and thus might be subject to prolonged time to comply

10.Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at office@sizesense.ai.